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My staff task is not appearing in the Inbox in BPM worklist for one of the user

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My Staff Task is not appearing in the Inbox in BPM worklist for one of the user.

Found a document ""Fusion Global HR: New Manager Does Not See My Staff Tasks Menu in BPM Worklist (Doc ID 2904181.1)""

However not able to find the required task based on the provided navigation: My Team > Manage User Account or My Client Groups > Manage User Account)

The Manage user account is not visible.

I run the schedule program but still it is not visible.

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