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Project Credit Memo Does Not Reverse Accounting of Original Invoice

Received Response


When creating a PPM Invoice, we are pulling multiple segments via SubLedger Accounting to populate certain segments in the Chart of Accounts. The DFFs are housed at the Project Draft Invoice Line. When the PPM invoice flows through Receivables, the appropriate accounting is created based on the Subledger Configuration.

DR String X

CR String Y

When the PPM Invoice is cancelled in PPM, the expectation is that the resulting Credit Memo which is interfaced to Receivables should back out the transaction of the original invoice. The expectation is this:

DR String Y

CR String X

However, when the Invoice Cancellation is done, and the Credit Memo routes to Receivables, it is pulling the accounting from the Receivables Transaction Type for that credit memo.

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