You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to Load Custom Hierarchy for Customer Dimension while using Key Customer Group

Summary:

User Defined Hierarchy for Customer is lost after Key Customer Group loading.

Content (please ensure you mask any confidential information):

We are trying to load the Key Customer Group and have tried all 3 values for aggregation_level, basically 1, 2 and 3, Before loading the Key Customer Group, on Customer Name, we had a Hierarchy called Forecast Customer Group which also has similar, but additional level called Sales Channel.

Once we used the KCG File to load the KCG - The User Defined Customer Hierarchy disappeared, each of the iterations above, we loaded Bookings and Shipments History, right after the KCG load, following a UserDefined Hierarchy load for the customers.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!