How to Load Custom Hierarchy for Customer Dimension while using Key Customer Group
Summary:
User Defined Hierarchy for Customer is lost after Key Customer Group loading.
Content (please ensure you mask any confidential information):
We are trying to load the Key Customer Group and have tried all 3 values for aggregation_level, basically 1, 2 and 3, Before loading the Key Customer Group, on Customer Name, we had a Hierarchy called Forecast Customer Group which also has similar, but additional level called Sales Channel.
Once we used the KCG File to load the KCG - The User Defined Customer Hierarchy disappeared, each of the iterations above, we loaded Bookings and Shipments History, right after the KCG load, following a UserDefined Hierarchy load for the customers.