Document Subline Error while importing REINSTATE event action type along with the RuleStartDt Change — Cloud Customer Connect
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Document Subline Error while importing REINSTATE event action type along with the RuleStartDt Change

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Summary:

Followed these steps:

  1. Created a contract with the Rule Start Date and Rule End Date of 1/1/24 to 12/31/2033
  2. After a contract is created, imported a revision along with the event action type of REVERSE to hold the revenue recognition (Subline imported successfully).
  3. Received the satisfaction even to start the Revenue Recognition from 3/1/2024. At this time, we know the exact duration of the contract . Created a contract line revision to update the Rule Start Date and Rule End Date (e.g.3/1/2024 to 2/28/2035). This update is successful.
  4. When we tried to import a subline with REINSTATE event action type and Period satisfaction event effective date of 3/1/2024, both sublines are marked as not processed

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