You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chat form fields

edited Oct 25, 2016 9:54AM in Communication Channels 4 comments

Content

Hi,

a customer only wants to include an optional first name field on the chat launch form.

After reading documentation/some community threads I assume:

1) If you don't include email field, the system defaults the users email address "anonymous@anonymous.invalid.

2) What about first name? How will be filled if you leave the field blank? 

 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!