Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Multiple Chat Sessions - Flash/Color Change issue in TAB — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Multiple Chat Sessions - Flash/Color Change issue in TAB

Accepted answer
8
Views
2
Comments
edited Oct 29, 2016 8:51PM in Communication Channels 2 comments

Content

Hi,

I will chat with multiple customers at same time. If I'm chatting with only only customer, then I'm not facing any issues here. But when I'm already chatting with a customer and the new customer came in, the TAB of the new CHAT window is not changing colour or flashing until the customer type anything in chat. After the new customer type something in the chat, then only the TAB is flashing and changing the colour.

Is there any way to always flash/change colour of chat TAB immediately after starting a new chat session?

Thanks!

Version

Chat

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!