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Point to different chat queue at certain date and times

edited Nov 4, 2016 2:20AM in Communication Channels 1 comment

Content

When a user completes the chat  form and requests a chat session, we need it to point to a different chat queue between a certain time and date, how could this be achieved?

Eg. Point to chat queue A before 5pm, after 5pm point to chat queue B

Can this be set up for a duration of a week?

Version

Service cloud
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