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Different views of approval notification

Summary: My client and I are getting different views of the approval notification. Why is that?

My client is getting a view where there is an Approve and Reject button available without having to open the notification.

I get a view where the Approve and Reject buttons are not available. I first need to open the notification in order to see the Approve and Reject buttons.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):24A



Code Snippet (add any code snippets that support your topic, if applicable):

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