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Drill Through via New Sheet in Smartview yield a blank error window

Summary:

We have launch the drill through to a limited set of users and get a blank window that pops up when user tries to drill through to a new sheet, from Smartview. Not a security issue as the users are able to see the data from the main sheet.

Oddly, selecting Drill Through to the Web Browser works well for the users after the installation of the Smartview Extension for Chrome.

Is there any other extensions required for installation?

The EPM admins are able to drill through to a new sheet without any issues.

Content (please ensure you mask any confidential information):

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