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How to add chat details with external web form — Cloud Customer Connect
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How to add chat details with external web form

Accepted answer
edited Jan 17, 2017 8:51PM in Communication Channels 3 comments


Hi Everyone,

i have a project where client doesn't want RightNow internal survey, they have their own survey which they want to use when chat disconnect, i can add external survey link in close_redirect_url but not sure how chat details will given to the external survey,i am very new for development and i have no idea how to code this, any help will be appreciated.


CP 3.0

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