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How to ignore duplicate candidate error and continue with record?

in Recruiting, Opportunity Marketplace 12 comments

Hi All,

After moving the candidate to HR we noticed that process ended with status - HR, Error During Processing

When we click on View Duplicates we only have one option to merge it with a potential duplicate candidate, however, we are sue this is not a duplicate candidate. How do we handle such scnerio? There is no option to mark candidate "Don't Merge" or "Not a Duplicate".

Currently there is no way to procees with this candidate.

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