The "Passport Expiry Notification" is not being triggered as expected

Summary:

Hi Team,

I wanted to bring to your attention that the "Passport Expiry Notification" is not being triggered as expected. We have correctly configured the Passport Expiration setting in the Alert composer, but unfortunately, the notifications are not being fired. We have also ensured that the Simulator option is set to 'NO'. However, despite these measures, the alerts/notifications are not getting triggered.

Thank you for your attention to this matter.