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HSDL - error when trying to install the plug-in for the spreadsheet

Summary:

We are getting an error when installing the plug-in on excel, so we are not able to use HSDL

Content (please ensure you mask any confidential information):


Hi, some of use are getting an error when installing the plug-in adfdi-excel-addin.exe, without whom we cannot use the HSDL:

(Translatable like "Impossible to run this app on your PC, To search for a version for your pc, contact the software distributor")

How can we prevent this from happening? How can we solve'

Thanks

Giuseppe

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