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Chat is not visible on Customer Portal — Cloud Customer Connect
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Chat is not visible on Customer Portal

Accepted answer
edited Mar 17, 2017 5:48PM in Communication Channels 24 comments


Hi everyone,

When I log in in Right Now in a account that has the permissions for the chat, I am not able to see in the Customer Portal that there is someone available to help me. It just stays as if there where nobody connected.

I don't get why is this happening. I wish one of you could help me, please!


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