We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Multiple key strokes in co-browse

Accepted answer
2
Views
1
Comments
edited Mar 31, 2017 2:01PM in Communication Channels 1 comment

Content

Hello

I was working on a customer's pc yesterday and had taken control of his device, I was attempting to correct a profile issue and had to enter some user details into a form screen, while typing it became apparent very quickly that every keystroke was getting recorded twice at the customers side.

I ended up having to ask the user to do the typing for me, anyone else seen this sort of issue before?

Thank you

Brian

Version

co-browse
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!