Enable zoom on the chat transcript.
Does anyone have a suggestion about how I can enable "zoom' in the "Chat Transcript" workspace.
As you can see in the attached image the zoom function is grey and unavailable.
I attempted to follow instructions from the User Guide:
"Dynamic Agent Desktop > Workspace and Script Elements > Working with button and image controls > Add an image control to a workspace or script"
However, my results were not successful. The zoom function does not appear to be connected to the workspace.