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Enable zoom on the chat transcript.

edited Mar 31, 2017 4:34PM in Communication Channels 4 comments

Content

Does anyone have a suggestion about how I can enable "zoom' in the "Chat Transcript" workspace. 

As you can see in the attached image the zoom function is grey and unavailable.

I attempted to follow instructions from the User Guide:

"Dynamic Agent Desktop > Workspace and Script Elements > Working with button and image controls > Add an image control to a workspace or script" 

However, my results were not successful.  The zoom function does not appear to be connected to the workspace.

Thank you,

Version

August 2016
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