You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Skip to content
  • Register

    • How to disable only one Chat Queue within the same interface?

    edited Apr 26, 2017 7:22PM in Communication Channels 7 comments

    Content

     

    I have 3 Chat service queues: A, B, C and the attendance schedules for all are the same, but they are different operations, all within the same interface. I would like to disable the service of Queue A, keeping the service for the others. How can I do this in Oracle?

    Version

    Service Cloud
    Tagged:

    Howdy, Stranger!

    Log In

    To view full details, sign in.

    Register

    Don't have an account? Click here to get started!