You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to disable only one Chat Queue within the same interface?

Accepted answer
3
Views
7
Comments
edited Apr 26, 2017 7:22PM in Communication Channels 7 comments

Content

 

I have 3 Chat service queues: A, B, C and the attendance schedules for all are the same, but they are different operations, all within the same interface. I would like to disable the service of Queue A, keeping the service for the others. How can I do this in Oracle?

Version

Service Cloud

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!