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How to disable only one Chat Queue within the same interface?

edited Apr 26, 2017 7:22PM in Communication Channels 7 comments

Content

 

I have 3 Chat service queues: A, B, C and the attendance schedules for all are the same, but they are different operations, all within the same interface. I would like to disable the service of Queue A, keeping the service for the others. How can I do this in Oracle?

Version

Service Cloud
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