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emailing chat transcript after survey submission

edited May 13, 2017 10:52AM in Communication Channels 3 comments

Content

I Have a requirement emailing chat transcript to the end customer after survey submission, based on the survey question [i.e if customer selects "would you like us to send email chat transcript" is YES from drop-down].
Could you please help how to achieve this requirement.
Note:i'm using web link survey after chat completes it will popped up.

Version

V3,February 2017,
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