Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
emailing chat transcript after survey submission — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

emailing chat transcript after survey submission

Accepted answer
edited May 13, 2017 10:52AM in Communication Channels 3 comments


I Have a requirement emailing chat transcript to the end customer after survey submission, based on the survey question [i.e if customer selects "would you like us to send email chat transcript" is YES from drop-down].
Could you please help how to achieve this requirement.
Note:i'm using web link survey after chat completes it will popped up.


V3,February 2017,

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!