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[Transaction Console] Recover Button is not working as expected

in Human Capital Management 6 comments

Hello Experts,

In the Transaction Console, when there is a failed transaction, the button 'Recover' is not working, i.e., as soon as we use this option, the transaction stays 'In Progress' "forever" and it doesn't go to anyone. Does anyone face something similar? If so, how it was resolved?

We have already raised a SR (SR 3-35878043311) with Oracle in February 2024, after Release 24A, and they figured out that there was an issue and, now, they told us that the solution would be applied in Release 24D. Basically, we need to wait 6 more months to have the solution in place.

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