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Integrating Multiple Commerce Processes to One Salesforce

in Configure Price Quote 1 comment

Summary:

Issue when opening Quote from Salesforce to Oracle CPQ with multiple commerce processes set up. Need more information on how to configure the systems so that the selected Quote in Salesforce is redirected to the correct commerce process in Oracle CPQ.

Content (please ensure you mask any confidential information):

I have a Salesforce Integration with two Oracle CPQ Cloud Commerce Processes set up. I am able to create Quotes for both Commerce Process A and Commerce Process B from the Opportunity record in Salesforce and get redirected to Oracle CPQ to complete the creation of the Quote correctly. I am also able to return back to the Opportunity record in Salesforce from the Quote record in Oracle CPQ.

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