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Based on Customer IP location should not display Syndicate conditional chat

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edited May 18, 2017 10:15AM in Communication Channels 3 comments

Content

Hi All,

We have a requirement not to display the Syndicate conditional chat when the customer belongs to some country.I have configured Engagement engine rule not to display the chat when customer's GEO Location:IP Location not equal to Country,Region,City Details. But still its displaying the chat link.

Kindly assist.

 

Version

v3

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