You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

Assistance with article deep link

in Help Desk 3 comments

Summary:

I am trying to create a deep link to a knowledge article to be used in general communication, and not necessarily in Help Desk.

I have followed the steps in the Service implementation guide, and when I click on the link I get the HCM login page, but then the page is blank. The article is not loaded.

Please assist:

The article ID is HFAQ1 and we use US english (en_US)

https://****.oraclecloud.com/fscmUI/faces/deeplink?objType=CSO_ARTICLE_CONTENT_KM&objKey=docId%3DHFAQ1%3Blocale%3Den_US&action=EDIT_IN_TAB

Version (include the version you are using, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!