Promotion UpsellMessaging widget is not working correctly in our store;

I followed what was presented in the documentation available at: "https://docs.oracle.com/en/cloud/saas/cx-commerce/uoccs/manage-upsell-messages.html#GUID-11AA5874-8905-413D-BF23 -74C59CFE347E". But the PromotionUpsellMessaging widget is not working correctly in our store; I'll attach some images of the steps we followed, I hope someone can help us. I believe I followed what is demonstrated in the documentation, but we did not have a good result;