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Cannot select a Learner to Assign Learning or Record External Learning in Redwood

in Learning 1 comment

Summary:

When a line manager selects the option to Assign Learning or Record External Learning, they cannot select a learner when the form to enter the details appears. This has occurred since the Redwood Learning pages were implemented.

Content (please ensure you mask any confidential information):

Since enabling the Redwood for Learning pages in our non-production environment (Oracle Search and Activity Sequencing were enabled prior to this), it has not been possible for any line managers to use either of the following functions:

  • My Team > Actions > Assign Learning
  • My Team > Actions > Record External learning

The options are visible from the Actions button on the Team learning page, and the form to enter the details of the learning appears when either option is selected, but no Learners can be selected on the form for either task:

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