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IDR not recognizing the Net Amount for PO Matched Invoice and the Line amount is disabled for update

edited Jun 3, 2024 3:40AM in Payables, Payments & Cash Management 1 comment

Summary:

IDR not recognizing the Net Amount for the PO Matched Invoice and the Line amount is disabled for update

Content (please ensure you mask any confidential information):

This is for a Government Customer, and they have inclusive tax policy for all the purchases made. All the Purchase Order lines will have the recoverable tax included in the line amount.

When the Invoice is sent by the Supplier, it has line amount excluding tax and the line amount field is greyed out once it is matched with the Purchase Order and we are unable to override the amount from the Interactive Viewer.

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