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IChatAutomation — Cloud Customer Connect
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IChatAutomation

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edited Jun 14, 2017 10:00AM in Communication Channels 1 comment

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Hi Everyone,

Does IChatAutomation class in oracle Righnow AddIn has an event handler to raise a notification when a new chat is received in oracle service clooud? Because I need to get Chat notification so I can open a chat incident on agent desktop

Any documentation for IChatAutomation implementation reference will help me also

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