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send customer picture within chat

edited Jun 29, 2017 9:51AM in Communication Channels 3 comments

Content

Hello,

the customer can send us pictures via chat, but we are not able to send him pictures as an agent via agent desktop. It would be great if the image is displayed directly in the chat window of the customer in case it is possible to send pictures to the customer. Is there any possibility?

 

Thanks for your feedback.

Regards,

Daniel

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