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Experience Routing: product / language skills — Cloud Customer Connect
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Experience Routing: product / language skills

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edited Jul 13, 2017 7:51PM in Communication Channels 1 comment

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Hi All,

There is an option for adding scores for product skills . Like that is there is any option to add scores for language skills.

Regards,

Mohan

Note: Jessica Bradley edited the topic to include Experience Routing for clarification

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