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Approvals should trigger to common mail box (ex. Service now)
Summary: We have created multiple rules in each MSS transaction (like, Promote, Transfer, change salary etc). the requirement is if employee is from EMEA region, then the approval should go to one email (which should include all EMEA HROps) and whoever is applicable should approve the transaction. For now As per Global rules, when any MSS transaction is submitted by line manager, approval will go to Second level manager for approval. could you please share your thoughts on how to achieve this.
If we create List of HROps in Approval Groups and attach in the approval chain, All transactions will go this group irrespective of country it will follow the same approval route. For HRBP REP, Payroll Rep we are already following AOR.
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