Is it possible to configure a barcode format based on cross-references? — Cloud Customer Connect
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Is it possible to configure a barcode format based on cross-references?

Summary:

With the new inventory management mobile functionalities, I seem to be unable to configure a barcode format based on cross-references. Is this possible?

Content (please ensure you mask any confidential information):

My client is in North America and uses UPC codes for their items. As UPC codes are only 12 digits, we are unable to store them in the GTIN field. We have stored the UPC codes in cross references. However, we seem to be unable to create a new barcode format based on the cross-references. therefore, scanning UPC barcodes does not return any results. Is this possible? In the old inventory management module, it was possible to search in the item keyword fields with the cross references, but it does not seem possible in the new Redwood Inventory.

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