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Display queue name in chat toaster pop up

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edited Jul 26, 2017 1:20AM in Communication Channels 1 comment

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Hi All,

I just want to confirm that it is not possible to display the chat queue name in the chat toaster popup message.  I saw in a pervious post that adding ".name" to the field incidents.chat_queue_id under the config setting CHAT_ALERTFORM_DISPLAY does not work.  Is there no other way?

Thanks in advance.

M

 

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