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Proactive Chat CSS — Cloud Customer Connect
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Proactive Chat CSS

Accepted answer
edited Jul 26, 2017 2:03PM in Communication Channels 1 comment


Hi there-

I am enabling the Proactive Chat widget through the Engagement Engine on our .custhelp page.  First - it is such a different layout than the Syndicated Proactive Chat.  How can I make them look more alike without extending the proactive chat widget? I can not find the proactive chat css file anywhere within the cp files, other than in the core widget file. 

Is there a way to do this and if so, how? Or, would the best option be to extend the widget?

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