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The punchout site that's defined in the catalog couldn't be reached

in Purchasing 7 comments

Summary:

Error message:
"The punchout site that's defined in the Amazon.com catalog couldn't be reached. Contact the Procurement application administrator. (POR-2010063)
There is an exception opening the URL connection or sending data to the punchout site. The error code is 201."

Content (please ensure you mask any confidential information):

We are working on adding Amazon.com catalog to our Oracle punch out configuration. We have worked with Amazon to set up OSN-Oracle-Supplier-Network to connect with Amazon Business.

We reviewed the error with Amazon and they suggested to contact Oracle.

Currently we have 4 admins in the Oracle Punchout Test group on Amazon Business site. For some reason the punch out URL only works for 2 of the admins, but not the other 2 admins. The 2 who are receiving the error, they received the message below:

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