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Co-Browse - Invalid Agent Login

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edited Aug 21, 2017 5:42PM in Communication Channels 9 comments

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Hi - we are trying to deploy Integrated Co-Browse. We have enabled co-browse on our instance and I have an admin account on my.livelook.com. We enabled co-browse on a test profile and added the tab to our workspace. Now, when I go to the tab, I receive an "Invalid Agent Login" error. I can't find any KB articles that address what this error means. Any help is appreciated.

Thanks!

Version

February 2016

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