You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Approvals are not recovering properly

Summary:

Hai Folks,

I have the below two rules.

1.If Absence Manager is not null- The approval should go to Absence Manager.

2.If Absence Manager is null, then the approval should go to Line Manager.

Absence Manager was inactive from June 19- 2024.

Absence was applied for the date June 18 2024 - (applied today backdated)

The first rule got triggered and the transaction was failed stating that the user has no supervisor.

Now i made the Absence Manager active and recovered the transaction.

But i am not able to get the expected output. Please suggest.

Approvals are not routing to the manager. I am getting the below approval history.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!