chat_landing - display custom field value
Was wondering if there is a way to expose an incident custom field value that the customer entered on the chat_launch page on the chat_landing page (on the chat dialogue page).
I added the following widget:
<rn:widget path="output/CustomAllDisplay" table="Incident"/>
Only issue is that the custom field value the enduser added on the chat launch page does not show on the chat_landing even though the custom field value was passed to the agent chat console/workspace.
I also tried the output/DataDisplay widget as well and didn't work either.