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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Cannot search articles in Help Desk
Summary:
Can't search keywords and show existing knowledge articles
Content (please ensure you mask any confidential information):
We have several articles, one of which has "HSA" in the title. When searching, we see nothing, but this is in the popular articles section. The knowledge search process is running and the default locale is set.
Version (include the version you are using, if applicable):
24B
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0