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How to view the attachments in the email approval notification

edited Jul 4, 2024 9:30AM in Human Capital Management 6 comments

Summary:

How to view the attachments in the email approval notification

Content (please ensure you mask any confidential information):

Hi,

We configured an approval rule for Manage Employment process. The trigger that allows to start the workflow is a particular action to update the employee assignment. We noticed that when the approval notification is sent to the approver:

  • In the worklist notification, we regularly view the attachments entered by the user who triggered the approval workflow
  • In the email notification we cannot display (and then download) the attachments. Furthermore in the email notification (see the attached screenshot), we view the message "the task has attachments which are not included in this email..".

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