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Performance issue using engagement engine for chat

edited Sep 14, 2017 12:16AM in Communication Channels 1 comment

Content

We are using conditional chat with engagement engine and enabled rules to display only on certain external urls.

We are seeing times of 2 secs for agtvs services and 2 secs for vsopts js files when page is loaded.

Is this standard time or can this be improved. We have around 50 rules for various urls.

 

 

 

Version

Service cloud
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