Payment status "Pending action to address acknowledgment failure", what does it means?
Summary:
Hello, we are testing disbursement acknowledgement functionality. And the payment status is stuck at "Pending action to address acknowledgment failure". I need guidance on below points:
- How can we verify if the ack files are received from the bank and have been picked up by the retrieve acknowledgment process?
- Which lines in the output file, can help confirm the level of acknowledgment sent by bank?
- Status "Pending action to address acknowledgment failure", what does this mean?
- What are the expected status of a payment run if disbursement acknowledgment setups are in place? Please share the list and its meaning.
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