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Are there any AI-powered features available for web chat in the latest release of CX CRM?

edited Jul 9, 2024 5:49PM in Communication Channels 2 comments

Summary:

Just want to know to integrate the AI feature in CX CRM(rightnow) web chat, if the feature is available please any one share the documents.

Content (please ensure you mask any confidential information):

Please let me know is there any new feature available to integrate the Chatbot + LLM in customer portal web chat.


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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