You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

When transferring chat - see "Specified Cast is not valid"

edited Sep 28, 2017 8:44PM in Communication Channels 6 comments

Content

Has anyone seen this message in Chat?

Specified Cast is not valid

It is happening when a few of our agents - happening randomly - attempt to transfer a chat to a queue.

Thank you for your help!

Corine

Version

November 2015
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!