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When transferring chat - see "Specified Cast is not valid"

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edited Sep 28, 2017 8:44PM in Communication Channels 6 comments

Content

Has anyone seen this message in Chat?

Specified Cast is not valid

It is happening when a few of our agents - happening randomly - attempt to transfer a chat to a queue.

Thank you for your help!

Corine

Version

November 2015

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