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Bank Account Transfer Approval Workflow Not Working as Expected

edited Jul 12, 2024 5:36PM in Payables, Payments & Cash Management 1 comment

Hi All,

We have a bank account transfer approval workflow in Oracle. If the transfer amount is more than 10M it requires 2 stage approval.

In one scenario, the transfer approval workflow ends with stage 2, but the approver is the same person for both stages.

We further analyzed that the 1st level approver is on vacation and he created the vacation rule and reassigned them to the manager. The 2nd level approver and his manager are the same person.

Our Business requirement is that the approval request was sent again to the same user, but they want to reassign the 2nd approval notification to some other person automatically. in this case, 2nd approver is different.

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