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For more information, please refer to this announcement explaining best practices for getting answers to questions.
Learner Self-Service Conversations
Summary:
I have some questions around the Learner Self-Service Conversation.
- Can see there are some enhancements coming in 24C around moderating - assuming it's then not linked to the decommissioning of Oracle Social Network and it is going to stay as is?
- Currently, Learning Specialists can't add comments in the self-service - our need would be to be able to converse with learners, is that possible? We don't have an add button at the moment to contribute (see image below)
- Are there notifications associated with the self-service conversation? We'd want people to know when there are updates.
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