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This customer was incorrectly charged tax on invoice, now we want to remove Tax amount.

edited Jul 16, 2024 4:18PM in Tax & Global 3 comments

Summary:

This customer was incorrectly charged tax on invoice as they are a supply chain service customer and should not be charged tax. The setup step of tax exemption had been missed but was corrected. The invoice is completed, accounted and posted to GL.

How we want to write off this tax amount, how do we do and what are all the setups required

Content (please ensure you mask any confidential information):

This customer was incorrectly charged tax on invoice as they are a supply chain service customer and should not be charged tax. The setup step of tax exemption had been missed but was corrected. The invoice is completed, accounted and posted to GL.

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