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What controls the order of the list of values for a quality inspection characteristic

in Quality 3 comments

Summary:

We have list of values on a non-item quality inspection characteristic that are setup as Pass, Fail, and N/A. These values are added to the quality inspection characteristic in the order that we want this to be set as: Pass, Fail, N/A.

Most of the time, when filling out the quality inspection, these values appear as desired. In some cases, the values are out of order (i.e. Fail, Pass, N/A).

Questioning what drives the order that these values appear in.

I have also attempted to enter values with numbers in front of them, in case they are sorted alphabetically. In the case where I entered 1 - Pass, 2 - Fail, 3 - N/A. The dropdown shows as 1 - Pass, 3 - N/A, and 2 - Fail.

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