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How does accounting for project credit memos occur?

in Project Management 7 comments

Summary:

We are seeking to understand how Oracle designed the process related to credit memos created from project contract invoices.

Content (please ensure you mask any confidential information):

We are following the steps to create a credit memo however I would expect we would be able to utilize Manage Revenue Distributions so the credit memo appears. That does not seem to be the case so we need help.

Example: Our contract invoice page lists $4,360 as it includes a credit memo for $750. However, the Manage Revenue Distribution page lists $5,110. When we run the generate revenue action for the contract number no results appear with the $750 credit memo. This allows the credit memo to be sent to our AR team so they are able to reconcile but how does this reconcile for the contract revenue?

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