You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

cycle count active location with zero quantity

Received Response
21
Views
3
Comments
edited Jul 22, 2024 2:24PM in Warehouse Management 3 comments

Summary:

Trying to do CC for an active location,
Current system config - CC Screen Parameter - update-locn-invn-mode - set to - "Counted items only"

ItemX -

System on hand - 10

Physical on hand - 0

Steps -

  1. Generate CC task
  2. Enter task number
  3. Proceed to scan "ItemX"
  4. Enter 0 qty
  5. System throws error.

System provides an error message "Non-Zero Qty required"

any missing configuration that we can update so that we can CC 0 quantity with the current setup?

Or

Any work around available to get this accomplished?

Or

Is this a system limitation?

PSA - We have already tried to set the "update-locn-invn-mode" to BLANK and tried to CC, the system allows to complete the CC without scanning the SKU, which will inturn make the ItemX qty 0 in the system, But the business requirement needs the parameter to be set to "Counted items only" .

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!