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Shared component WYSIWYG removes HTML tag

in Eloqua 4 comments

Looking for some shared knowledge to better understand how the system determines which tags to remove from the 'SRC' editor. I've found limited information in just one KB article:

Component Library: Some HTML Tags Disappear After Saving the Source Code in Dynamic or Shared Content (Doc ID 1946188.1)

This is described as the cause: HTML tags that don't have any content are removed when the asset is saved. This is the result of Eloqua's use of Agility Pack, which tries to auto-correct invalid or faulty HTML code.

The solution describes using a non-breaking space ( ) between the tags, but that doesn't seem to prevent it from being removed. I've seen similar issues in the 'SRC' editor for landing pages. I would really like to understand this behavior so I can develop according to those restrictions. Any suggestions or links to any other documentation would be appreciated. Thanks!

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