Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Where do SRs live when they are "soft deleted?"
Summary:
The profile option SVC_SR_IN_DELETED_DAYS description states: "The number of days an SR has been soft deleted before it will be purged from the database. Must be set to 1 or greater in order for job to run."
Where do the SRs (in case management) live before they are purged?
Is there harm in setting this profile option to a value like 10000000? There is a requirement to keep cases several years after termination date.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
24B
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0